About Fastraq

We're more than just a courier service - we're your trusted partner in connecting people and businesses across Brisbane and Queensland.

Our Story

Founded in 2020, Fastraq was born from a simple observation: businesses and individuals needed a courier service they could truly rely on. Our founder, Andreas, noticed the gap between what customers expected and what traditional courier services delivered.

Starting with just one van and a commitment to excellence, we've grown into Brisbane's most trusted courier service. We've built our reputation on three core principles: speed, reliability, and exceptional customer service.

Today, we serve hundreds of customers across Brisbane and Queensland, from small businesses to large corporations, always maintaining the personal touch that sets us apart.

Our Mission & Vision

Our Mission

To provide fast, reliable, and secure courier services that exceed customer expectations while building lasting relationships based on trust and excellence.

Our Vision

To be Queensland's leading courier service, known for innovation, reliability, and exceptional customer care, connecting communities one delivery at a time.

Our Values

These core values guide everything we do and shape how we serve our customers

Reliability

We deliver on our promises with consistent, on-time service you can count on.

Security

Your packages are handled with the utmost care and security throughout the delivery process.

Customer Care

We treat every customer like family, providing personalized service and support.

Excellence

We strive for excellence in every delivery, continuously improving our services.

Our Impact

Numbers that reflect our commitment to excellence

10,000+
Packages Delivered
99.9%
On-Time Delivery Rate
500+
Happy Customers
24/7
Customer Support

Meet Our Team

The dedicated professionals behind Fastraq's success

Andreas
Founder & CEO

With over 10 years in logistics, Andreas founded Fastraq to revolutionize courier services in Brisbane.

Andreas@fastraq.com.au
Sarah Johnson
Operations Manager

Sarah ensures smooth daily operations and maintains our high service standards.

sarah@fastraq.com.au
Mike Chen
Customer Service Lead

Mike leads our customer service team, ensuring every client receives exceptional support.

mike@fastraq.com.au

Why Choose Fastraq?

Here's what sets us apart from other courier services

Local Brisbane Knowledge

Our drivers know Brisbane like the back of their hand, ensuring efficient routes and faster deliveries.

Real-Time Tracking

Track your package every step of the way with our advanced tracking system.

Flexible Scheduling

Same-day, next-day, or scheduled deliveries - we work around your timeline.

Competitive Pricing

Fair, transparent pricing with no hidden fees - you know exactly what you're paying for.

Personal Service

You're not just a number - we provide personalized service and build lasting relationships.

Insurance Coverage

All packages are insured for your peace of mind during transit.

Ready to Experience the Fastraq Difference?

Join hundreds of satisfied customers who trust Fastraq for their delivery needs.